by Air Diffusion Agencies | Sep 27, 2023 | User Support
In many cases, simply changing the AC Reference Temperature to ‘Tablet’ or one of the connected Temperature Sensors on the Platinum Elite app will not have the desired effect. This must be done in conjunction with changes made to the AC setup from the brand wall... by Air Diffusion Agencies | Mar 25, 2022 | User Support
To get the most out of your Platinum Elite system it is important to keep the tablet firmware up to date. When connected to the internet your Platinum Elite tablet will regularly check for firmware updates and provide an indication when they are available. To update... by Air Diffusion Agencies | Mar 25, 2022 | User Support
To check your Platinum Elite firmware version follow these simple steps. Minimise the Platinum Elite app. Swipe up from bottom of screen to bring up the grid of standard apps. Select ‘Settings’ icon. Scroll down to bottom and select ‘About tablet’. Scroll down to... by Air Diffusion Agencies | Jan 31, 2022 | User Support
Wireless Sensor batteries should last at least 12 months so when your Platinum Elite system displays the ‘flat battery’ icon for a particular zone, it is a relatively simple matter to replace the battery. The sensors use CR2032 batteries. Remove the front cover by... by Air Diffusion Agencies | Sep 29, 2021 | User Support
To get the most out of your Platinum Elite system it is important to keep the tablet application up to date. When connected to the internet your Platinum Elite application will regularly check for software updates and provide an indication when they are available.... by Air Diffusion Agencies | Sep 28, 2021 | User Support
The version of the installed Platinum Elite tablet application is available from the Settings page as follows; Click on the gear icon to access the Platinum Elite Settings page The current version is displayed in the top left corner of the settings screen. For more... 